Frequently Asked Questions

thmbnail is an AI-powered tool that helps YouTube creators generate professional thumbnails. Simply describe your video, optionally add reference images, and our AI creates a custom thumbnail tailored to your content.

No! That's the whole point. Our AI handles the design work. You just need to describe what you want, and the AI generates thumbnails for you. You can then use our built-in editor to make any adjustments.

All thumbnails are generated in 1280x720 pixels, which is the recommended size for YouTube thumbnails. They're exported as high-quality images ready for upload.

Yes! We have a built-in editor where you can add text, adjust colors, apply filters, and make other modifications to your thumbnails before downloading.

Each thumbnail generation costs 1 credit. Your credits roll over month to month and never expire as long as your account is active. All credits - whether from subscriptions or purchases - accumulate in your account.

Yes! Every new account receives 10 free credits to get started. No credit card required. This lets you try the service and see if it works for you.

Absolutely. We offer credit packages that you can purchase anytime. These are one-time purchases that add credits to your account without any recurring charges.

We accept all major credit cards through our secure payment processor, Stripe. This includes Visa, Mastercard, American Express, and more.

Yes, you can cancel your subscription at any time from your profile page. You'll continue to have access to your subscription benefits until the end of your billing period.

Thumbnail generation typically takes 10-30 seconds depending on complexity. You'll see a progress indicator while the AI is working.

We use state-of-the-art generative AI models optimized for creating YouTube thumbnails. The AI has been trained to understand what makes thumbnails effective and engaging.

Yes, your content is private. We don't share your thumbnails or descriptions with other users. Your data is stored securely and used only to provide you with the service.

Yes, you have full rights to use any thumbnails you generate with thmbnail for your YouTube videos or any other purpose. They're yours to use.

Click "Forgot Password" on the login page and enter your email. We'll send you a link to reset your password. The link expires after 1 hour for security.

Currently, you cannot change the email address associated with your account. If you need to use a different email, you'll need to create a new account.

All your credits remain in your account even after canceling a subscription. Credits never expire as long as your account is active, so you can use them whenever you're ready.